Loading...

XML

Word

Printable

Details

Type: Suggestion
Resolution: Unresolved
Component/s: Customer Portal - Help Center
Labels:
- IWT
- affects-server

UIS:
192
Support reference count:
17
Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

Description

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

We are using Service Desk for online support.

Our support agents are telling us that our clients are asking quite often to export the requests list with status, etc, for there meetings or to integrate within their project management system.

Idea would be to have in the My Requests page, an export button.

Attachments

Issue Links

is duplicated by

JSDCLOUD-1451 Ability of JIRA Service Desk customer to export reported request to xls

Closed

JSDCLOUD-2390 Ticket Export Option

Closed

JSDCLOUD-4212 Export Issues in customer portal

Closed

JSDCLOUD-4902 Ability to Export tickets to CSV or some other format for Customers and Servicedesk agents

Closed

JSDCLOUD-5471 Give customers ability to export their list to Excel

Closed

JSDCLOUD-10374 Service Desk Customer role possibility to export all tickets from portal

Closed

JSDCLOUD-10546 Ability to export tickets as per search criteria in the portal

Closed

is related to

JSDCLOUD-1687 JIRA Servicedesk > Customer Portal - Customers want an spreadsheet-dump/download of their tickets

Closed

JSDSERVER-826 As a Service Desk Customer, I want to export the Service Desk Requests fields (cvs, excel) to be able to follow my interactions with Service Desk Team agents in a offline mode

Gathering Interest

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(2 is duplicated by, 2 is related to, 24 mentioned in)

Activity

People

Assignee:: Sushant Koshy

Reporter:: Deleted Account (Inactive)

Votes:: 260 Vote for this issue

Watchers:: 154 Start watching this issue

Dates

Created:: 18/Sep/2014 2:00 PM

Updated:: Yesterday 2:10 AM