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  1. Jira Service Management Cloud
  2. JSDCLOUD-826

Ability to export all tickets: As a Service Desk Customer, I want to export the Service Desk Requests fields (csv, excel) to be able to follow my interactions with Service Desk Team agents in an offline mode

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We are using Service Desk for online support.

      Our support agents are telling us that our clients are asking quite often to export the requests list with status, etc, for there meetings or to integrate within their project management system.

      Idea would be to have in the My Requests page, an export button.

            d0d1ba410583 Sushant Koshy
            c1f9b07e-326a-4cce-a32c-6dd5523fbd8d Deleted Account (Inactive)
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