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  1. Jira Service Management Data Center
  2. JSDSERVER-826

As a Service Desk Customer, I want to export the Service Desk Requests fields (cvs, excel) to be able to follow my interactions with Service Desk Team agents in a offline mode

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      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      We are using Service Desk for online support.

      Our support agents are telling us that our clients are asking quite often to export the requests list with status etc. for their meetings, or to integrate within their project management system.

      Idea would be to have in the My Requests page, an export button.

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            [JSDSERVER-826] As a Service Desk Customer, I want to export the Service Desk Requests fields (cvs, excel) to be able to follow my interactions with Service Desk Team agents in a offline mode

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