Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-1687

JIRA Servicedesk > Customer Portal - Customers want an spreadsheet-dump/download of their tickets

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Answered
    • None
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We are using JIRA Servicedesk; from out customers we get various degrees of feedback on the portal - it is lean and mean. But sometimes more mean then lean :-S

      Because customers would like to create overviews for themselves, possibly add data - they ask for the possibility of a download/dump option. In can understand that from a Atlassian perspective this is not a top-priority, but the customers of your customers - the very users of the Servicedesk Customer portal think they need this.

      In this dump one can add all the fields available on a ticket

              Unassigned Unassigned
              abe5bbff0964 hajo.van.ravenswaay
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: