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  1. Jira Service Management Cloud
  2. JSDCLOUD-4902

Ability to Export tickets to CSV or some other format for Customers and Servicedesk agents

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      For Customer Portal users and servicedesk agents we want the possibility to export all issues and fields to Excel or other format. Our customers are demanding this feature. as an admin this feature is already available.

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          duplicates

          Suggestion - JSDCLOUD-826 Ability to export all tickets: As a Service Desk Customer, I want to export the Service Desk Requests fields (csv, excel) to be able to follow my interactions with Service Desk Team agents in an offline mode

          • Gathering Interest
          is related to

          Suggestion - JSDSERVER-4902 Ability to Export tickets to CSV or some other format for Customers and Servicedesk agents

          • Closed

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              Unassigned Unassigned
              33a2942fcb1b Sridhar Donepudi
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