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  1. Jira Service Management Cloud
  2. JSDCLOUD-823

Mail handler for JIRA SD does not support CC watchers


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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Hello, and thanks for this great product!
      After changing license policy and other serious changes in Service Desk 2.0 our team mentioned that SD mail handlers cannot add watchers from CC field.
      That is very important for us. Maybe you could suggest some workarounds?

            jdcruz Jason D'Cruz
            1ea325c95d4c Andrei Pechnikov
            33 Vote for this issue
            31 Start watching this issue