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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-823

Mail handler for JIRA SD does not support CC watchers

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    • UIS:
      0
    • Support reference count:
      4
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Hello, and thanks for this great product!
      After changing license policy and other serious changes in Service Desk 2.0 our team mentioned that SD mail handlers cannot add watchers from CC field.
      That is very important for us. Maybe you could suggest some workarounds?

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              Assignee:
              Unassigned Unassigned
              Reporter:
              apfortex2 Andrei Pechnikov
              Votes:
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              28 Start watching this issue

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