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  1. Jira Service Management Cloud
  2. JSDCLOUD-4586

Ability to sort the "Requests" list by different columns in JSM Customer Portal

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Jira Admins can customize the columns available to Customers on JSM Portal "Requests" list, however the work item list can only be sorted by Reference (Work Item Key) or Requester. As a suggestion, we should allow customers to sort by the other columns as well:

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              294a6a4a-bbb0-4e42-b2ff-a4110eddc4fb Deleted Account (Inactive)
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