In the customer portal, customers cannot sort requests

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      When discussing issues with customers using service desk, it not possible for the customer to sort their requests by key for example. The default sort is by latest update. When discussing issue over the phone and updating concurrently, the list gets resorted all the time.

      It would be extremely useful when you could sort using the headers in the request list.

            Assignee:
            Joseph (Inactive)
            Reporter:
            hireserve-ats
            Votes:
            33 Vote for this issue
            Watchers:
            25 Start watching this issue

              Created:
              Updated:
              Resolved: