Details
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Suggestion
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Resolution: Unresolved
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1,534
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42
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
We've added this feature to our public roadmap and have resourced a team to start working on it.
You can follow the progress and updates on our Public Cloud Roadmap
The ability to associate email domains (e.g. @companyname.com or @mybusiness.com) to organizations.
So in the event of a user emailing in or a new account being created on the service desk, their account is automatically associated with the correct organization, based on the pre-determined email domain associations.
Without this, I understand you currently have to manually administer all customer accounts and manually associate them with organizations.
Workaround
Attachments
Issue Links
- is blocked by
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AUTO-1147 Set organization using reporter's email domain adds back previously removed users
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- Long Term Backlog
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- is duplicated by
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- Closed
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- Closed
- is related to
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- Future Consideration
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ENT-2010 Loading...
- is action for
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- mentioned in
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