Details
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Suggestion
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Resolution: Unresolved
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1,595
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42
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Starting today, we are progressively rollout out our feature to help you automatically assign customers to organizations when their accounts are created. I know this one has been a long awaited one, so please let me know how it's working for you and your site.
You can read about the new feature on Atlassian Community
If you have any questions or comments, you can leave them as a comment here!
Thanks,
Ash Young
We've added this feature to our public roadmap and have resourced a team to start working on it.
You can follow the progress and updates on our Public Cloud Roadmap
The ability to associate email domains (e.g. @companyname.com or @mybusiness.com) to organizations.
So in the event of a user emailing in or a new account being created on the service desk, their account is automatically associated with the correct organization, based on the pre-determined email domain associations.
Without this, I understand you currently have to manually administer all customer accounts and manually associate them with organizations.
Workaround
Attachments
Issue Links
- is blocked by
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AUTO-1147 Set organization using reporter's email domain adds back previously removed users
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- Long Term Backlog
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- is duplicated by
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- Future Consideration
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ENT-2010 Loading...
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