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  1. Jira Service Management Cloud
  2. JSDCLOUD-4862

Option to add new customers to an organization automatically

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    Description

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of https://jira.atlassian.com/browse/JSDCLOUD-4519 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Subhra Majhi 
      Jira Service Management Cloud team

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      If customers are added to a project via E-Mail, we want to have an option to add the customer to an existing organization by a rule. e.g. if the domain of that e-mail user is similar to a configured domain in the customer group.

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        Issue Links

          duplicates

          Suggestion - JSDCLOUD-4519 Email domain organization association

          • Waiting for Release
          is related to

          Suggestion - JSDSERVER-4862 Option to add new customers to an organization automatically

          • Closed

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              Unassigned Unassigned
              ada7fb2b38f4 Carsten Hilber
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              10 Start watching this issue

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                Updated:
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