• Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      If customers are added to a project via E-Mail, we want to have an option to add the customer to an existing organization by a rule. e.g. if the domain of that e-mail user is similar to a configured domain in the customer group.

            [JSDSERVER-4862] Option to add new customers to an organization automatically

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010885 ] New: JAC Suggestion Workflow 3 [ 3648274 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665676 ] New: JAC Suggestion Workflow [ 3010885 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2325155 ] New: Confluence Workflow - Public Facing v4 [ 2665676 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053162 ] New: JSD Suggestion Workflow - TEMP [ 2325155 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048205 ] New: JSD Suggestion Workflow [ 2053162 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1709713 ] New: JSD Suggestion Workflow - TEMP [ 2048205 ]
            jonah (Inactive) made changes -
            Description Original: If customers are added to a project via E-Mail, we want to have an option to add the customer to an existing organization by a rule. e.g. if the domain of that e-mail user is similar to a configured domain in the customer group. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-4862].
              {panel}

            If customers are added to a project via E-Mail, we want to have an option to add the customer to an existing organization by a rule. e.g. if the domain of that e-mail user is similar to a configured domain in the customer group.

              Unassigned Unassigned
              ada7fb2b38f4 Carsten Hilber
              Votes:
              6 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: