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  1. Jira Service Desk Cloud
  2. JSDCLOUD-4519

Email domain organization association

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    • UIS:
      11
    • Support reference count:
      42
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      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      The ability to associate email domains (e.g. @companyname.com or @mybusiness.com) to organizations.

      So in the event of a user emailing in or a new account being created on the service desk, their account is automatically associated with the correct organization, based on the pre-determined email domain associations.

      Without this, I understand you currently have to manually administer all customer accounts and manually associate them with organizations.

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              Assignee:
              Unassigned
              Reporter:
              david.areskog1467876073 David Areskog
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                Created:
                Updated: