Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-35

Allow JIRA Service Desk to search Confluence Questions

XMLWordPrintable

    • 9
    • 10

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Right now you can link a service desk project to a Confluence space to allow customers to search the knowledge base before they file a ticket.

      It would be great to also include Confluence Questions in these search results.

              6cf75f652d57 Joseph
              barconati BillA
              Votes:
              156 Vote for this issue
              Watchers:
              100 Start watching this issue

                Created:
                Updated: