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  1. Jira Service Management Cloud
  2. JSDCLOUD-35

Allow JIRA Service Desk to search Confluence Questions

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Right now you can link a service desk project to a Confluence space to allow customers to search the knowledge base before they file a ticket.

      It would be great to also include Confluence Questions in these search results.

            6cf75f652d57 Joseph
            barconati BillA
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