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Suggestion
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Resolution: Unresolved
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None
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0
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
I've got CQ, I've got JSD. How do I know when to ask what, where? We should design an experience that guides users to ask the right thing in the right place.
I think this is something that most systems don't do. There are lots of service desks, lots of communities, but never have I seen a really well designed ask a question experience. It's a chance for us to get product integration really seamless.
We want this for SAC and Confluence Questions.
- is related to
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JSDCLOUD-381 Allow a JSD ticket to be converted to a Confluence Question
- Closed
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JSDSERVER-382 Create an 'Ask a Question in Confluence' experience in JSD
- Closed
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JSDCLOUD-35 Allow JIRA Service Desk to search Confluence Questions
- Future Consideration