Create an 'Ask a Question in Confluence' experience in JSD

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Knowledge Base
    • None

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I've got CQ, I've got JSD. How do I know when to ask what, where? We should design an experience that guides users to ask the right thing in the right place.

      I think this is something that most systems don't do. There are lots of service desks, lots of communities, but never have I seen a really well designed ask a question experience. It's a chance for us to get product integration really seamless.

      We want this for SAC and Confluence Questions.

            Assignee:
            Unassigned
            Reporter:
            Jeremy Largman
            Votes:
            9 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: