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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-382

Create an 'Ask a Question in Confluence' experience in JSD

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    • Suggestion
    • Status: Closed (View Workflow)
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I've got CQ, I've got JSD. How do I know when to ask what, where? We should design an experience that guides users to ask the right thing in the right place.

      I think this is something that most systems don't do. There are lots of service desks, lots of communities, but never have I seen a really well designed ask a question experience. It's a chance for us to get product integration really seamless.

      We want this for SAC and Confluence Questions.

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              Unassigned Unassigned
              jlargman Jeremy Largman
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