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  1. Jira Service Management Cloud
  2. JSDCLOUD-382

Create an 'Ask a Question in Confluence' experience in JSD

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      I've got CQ, I've got JSD. How do I know when to ask what, where? We should design an experience that guides users to ask the right thing in the right place.

      I think this is something that most systems don't do. There are lots of service desks, lots of communities, but never have I seen a really well designed ask a question experience. It's a chance for us to get product integration really seamless.

      We want this for SAC and Confluence Questions.

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          is related to

          Suggestion - JSDCLOUD-381 Allow a JSD ticket to be converted to a Confluence Question

          • Closed

          Suggestion - JSDSERVER-382 Create an 'Ask a Question in Confluence' experience in JSD

          • Closed

          Suggestion - JSDCLOUD-35 Allow JIRA Service Desk to search Confluence Questions

          • Future Consideration

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              Unassigned Unassigned
              jlargman Jeremy Largman
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                Created:
                Updated: