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  1. Jira Service Management Data Center
  2. JSDSERVER-35

Allow Jira Service Management to search Confluence Questions

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.


      Right now you can link a service desk project to a Confluence space to allow customers to search the knowledge base before they file a ticket.

      It would be great to also include Confluence Questions in these search results.

            Unassigned Unassigned
            barconati BillA
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