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Suggestion
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Resolution: Fixed
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
It would be great if I could embed the service desk into a current website that I already have to keep the troubled users within their current user experience.
Hi,
Thanks to everyone that has participated in the beta program - your feedback is actively helping shape the features that we build.
We are super excited to announce that this feature is now available in JSD Cloud - just go to the admin/settings screen for a JIRA Service Desk project and look for "Widget" in the menu.
The embeddable web widget supports request form and KB search as well as in-context form submission and in-context KB viewing.
You can find out more here: https://confluence.atlassian.com/servicedeskcloud/blog/2017/09/embed-request-forms-anywhere
If you have any new feature suggestions, improvements or bug reports about the Widget, please create a new issue in the JSDCLOUD project and link it to this one.
Thanks!
- JIRA Service Desk team
- is related to
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- Closed
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- Closed
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- Gathering Interest
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- Gathering Interest
- relates to
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- Closed
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- Gathering Interest
- has action
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PC-3022 Loading...
[JSDCLOUD-23] As a service desk customer, I would like the ability to embed the service desk portal into another website (JSD Widget)
| Workflow | Original: JAC Suggestion Workflow [ 3445491 ] | New: JAC Suggestion Workflow 3 [ 3695891 ] |
| Status | Original: RESOLVED [ 5 ] | New: Closed [ 6 ] |
| Workflow | Original: JSD Suggestion Workflow - TEMP [ 2319952 ] | New: JAC Suggestion Workflow [ 3445491 ] |
| Status | Original: Closed [ 6 ] | New: Resolved [ 5 ] |
| Link |
New:
This issue relates to |
| Remote Link | New: This issue links to "Page (Extranet)" [ 325015 ] |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: Open [ 1 ] | New: Closed [ 6 ] |
| Summary | Original: As a service desk customer, I would like the ability to embed the service desk portal into another website | New: As a service desk customer, I would like the ability to embed the service desk portal into another website (JSD Widget) |
| Description |
Original:
{panel:bgColor=#e7f4fa}
*NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-23]. {panel} It would be great if I could embed the service desk into a current website that I already have to keep the troubled users within their current user experience. {panel:title=Update as of 11 September 2017} Hi! We are super excited to announce that this feature is now available in JSD Cloud - just go to the admin/settings screen for a JIRA Service Desk project and look for "Widget" in the menu. You can find out more here: https://confluence.atlassian.com/servicedeskcloud/blog/2017/09/embed-request-forms-anywhere JIRA Service Desk team {panel} |
New:
{panel:bgColor=#e7f4fa}
*NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-23]. {panel} It would be great if I could embed the service desk into a current website that I already have to keep the troubled users within their current user experience. {panel:title=Update as of 11 September 2017} Hi, Thanks to everyone that has participated in the beta program - your feedback is actively helping shape the features that we build. We are super excited to announce that this feature is now available in JSD Cloud - just go to the admin/settings screen for a JIRA Service Desk project and look for "Widget" in the menu. The embeddable web widget supports request form and KB search as well as in-context form submission and in-context KB viewing. You can find out more here: https://confluence.atlassian.com/servicedeskcloud/blog/2017/09/embed-request-forms-anywhere If you have any new feature suggestions, improvements or bug reports about the Widget, please create a new issue in the JSDCLOUD project and link it to this one. Thanks! - JIRA Service Desk team {panel} |
| Description |
Original:
{panel:bgColor=#e7f4fa}
*NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-23]. {panel} It would be great if I could embed the service desk into a current website that I already have to keep the troubled users within their current user experience. {panel:title=Update as of 11 September 2017} Hi! We are super excited to announce that this feature is now available in JSD Cloud - just go to the admin/settings screen for a JIRA Service Desk project and look for "Widget" in the menu. You can find out more here: https://confluence.atlassian.com/servicedeskcloud/blog/2017/09/embed-request-forms-anywhere - JIRA Service Desk team {panel} |
New:
{panel:bgColor=#e7f4fa}
*NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-23]. {panel} It would be great if I could embed the service desk into a current website that I already have to keep the troubled users within their current user experience. {panel:title=Update as of 11 September 2017} Hi! We are super excited to announce that this feature is now available in JSD Cloud - just go to the admin/settings screen for a JIRA Service Desk project and look for "Widget" in the menu. You can find out more here: https://confluence.atlassian.com/servicedeskcloud/blog/2017/09/embed-request-forms-anywhere JIRA Service Desk team {panel} |
| Description |
Original:
{panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-23]. {panel} It would be great if I could embed the service desk into a current website that I already have to keep the troubled users within their current user experience. {panel:title=Update as of 13 Jan 2017} Hi all, Thank you so much for your votes and comments on this suggestion. We have a few open questions around the design of this feature and would love to hear your feedback on it. We have created a quick survey to capture the feedback: [http://www.surveygizmo.com/s3/3295483/2017-Embeddable-research] Thank you again for all your continuous feedback! JIRA Service Desk team {panel} |
New:
{panel:bgColor=#e7f4fa}
*NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-23]. {panel} It would be great if I could embed the service desk into a current website that I already have to keep the troubled users within their current user experience. {panel:title=Update as of 11 September 2017} Hi! We are super excited to announce that this feature is now available in JSD Cloud - just go to the admin/settings screen for a JIRA Service Desk project and look for "Widget" in the menu. You can find out more here: https://confluence.atlassian.com/servicedeskcloud/blog/2017/09/embed-request-forms-anywhere - JIRA Service Desk team {panel} |
Hi,
Thanks to everyone that has participated in the beta program - your feedback is actively helping shape the features that we build.
We are super excited to announce that this feature is now available in JSD Cloud - just go to the admin/settings screen for a JIRA Service Desk project and look for "Widget" in the menu.
The embeddable web widget supports request form and KB search as well as in-context form submission and in-context KB viewing.
You can find out more here: https://confluence.atlassian.com/servicedeskcloud/blog/2017/09/embed-request-forms-anywhere
If you have any new feature suggestions, improvements or bug reports about the Widget, please create a new issue in the JSDCLOUD project and link it to this one.
Thanks!