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  1. Jira Service Management Cloud
  2. JSDCLOUD-5734

Ability to get web client information when issue created from widget and Customer Portal

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      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of https://jira.atlassian.com/browse/JSDCLOUD-6239 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Akriti Gupta
      Jira Service Management Cloud team

      Problem Definition

      Currently, admin can't get web client information when issue created from the widget.

      Suggested Solution

      Provide web client information to admin.

      Why this is important

      Admin needs the information to track it.

              Unassigned Unassigned
              nroslan Atiqah Roslan
              Votes:
              13 Vote for this issue
              Watchers:
              17 Start watching this issue

                Created:
                Updated:
                Resolved: