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  1. Jira Service Management Cloud
  2. JSDCLOUD-23

As a service desk customer, I would like the ability to embed the service desk portal into another website (JSD Widget)

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be great if I could embed the service desk into a current website that I already have to keep the troubled users within their current user experience.

       

      Update as of 11 September 2017

      Hi,

      Thanks to everyone that has participated in the beta program - your feedback is actively helping shape the features that we build.

      We are super excited to announce that this feature is now available in JSD Cloud - just go to the admin/settings screen for a JIRA Service Desk project and look for "Widget" in the menu.

      The embeddable web widget supports request form and KB search as well as in-context form submission and in-context KB viewing.

      You can find out more here: https://confluence.atlassian.com/servicedeskcloud/blog/2017/09/embed-request-forms-anywhere

      If you have any new feature suggestions, improvements or bug reports about the Widget, please create a new issue in the JSDCLOUD project and link it to this one.

      Thanks!

      • JIRA Service Desk team

              Unassigned Unassigned
              e37398bdbb01 Jeremy Neuharth
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