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  1. Jira Service Management Cloud
  2. JSDCLOUD-193

Customer Request Type in Basic Search

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    • Resolution: Fixed
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      As of now, the Customer Request Type behaves in the same way Sprint does (GHS-7255) - it cannot be selected in Basic Search, but works in the Advanced mode. This request includes two features:

      • make the Customer Request Type selectable in the Basic dropdown;
      • mask the field values to display the name from GUI (right now it's a non-intuitive ID).

            [JSDCLOUD-193] Customer Request Type in Basic Search

            Rachel Crossman (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
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            SET Analytics Bot made changes -
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            SET Analytics Bot made changes -
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            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2

              a620038e6229 Jehan Gonsalkorale
              dwierzbicka Dobroslawa Wierzbicka (Inactive)
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                Created:
                Updated:
                Resolved: