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  1. Jira Service Management Cloud
  2. JSDCLOUD-193

Customer Request Type in Basic Search

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    • Resolution: Fixed
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      As of now, the Customer Request Type behaves in the same way Sprint does (GHS-7255) - it cannot be selected in Basic Search, but works in the Advanced mode. This request includes two features:

      • make the Customer Request Type selectable in the Basic dropdown;
      • mask the field values to display the name from GUI (right now it's a non-intuitive ID).

            a620038e6229 Jehan Gonsalkorale
            dwierzbicka Dobroslawa Wierzbicka (Inactive)
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