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  1. Jira Service Management Cloud
  2. JSDCLOUD-1616

Implement a Live Chat system in Service Desk

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be great if Service Desk had a Live Chat system where customers can directly chat with an agent. This could be done via the browser directly, or perhaps through integration with another application (eg. Hip Chat)

              16baeece1d20 Jensen Fleming
              ywoo Yit Wei
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