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  1. Jira Service Management Cloud
  2. JSDCLOUD-1615

Add issue key to portal My Request screen

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      We have weekly calls with our customers and review all tickets, We reference them by their issue key. We would like this to display in the customer portal on the My Request page so the customer can easily find the issue. Currently, if issues have similair descriptions they have to click into the issue to see the reference number.

        1. My Requests.png
          My Requests.png
          83 kB

            Unassigned Unassigned
            49d3272d460c Jenifer Kuntz
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              Created:
              Updated:
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