Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Same as JSD-1012, but only for individual request types, and not the entire portal.
Possibility to disable customer portal
Possibility to disable individual request types in customer portal and use in email-only mode
Disable Welcome E-Mail to New Customers
Customizing/Disabling Welcome Emails for New Customers