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  1. Jira Service Management Cloud
  2. JSDCLOUD-1515

Customizable Agent Signatures

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    • UIS:
      1
    • Support reference count:
      19
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      Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Agents should have the ability to create a signature for their responses to Service Desk customers to prevent having to copy/paste or type out a signature for each response.

      There may be a use case for the ability to set these signatures per agent per service desk, also.

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              Assignee:
              jdcruz Jason D Cruz
              Reporter:
              scovey Shanye
              Votes:
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                Created:
                Updated: