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  1. JIRA Service Desk Server
  2. JSDSERVER-1515

Customizable Agent Signatures

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    • UIS:
      127
    • Support reference count:
      15
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Agents should have the ability to create a signature for their responses to Service Desk customers to prevent having to copy/paste or type out a signature for each response.

      There may be a use case for the ability to set these signatures per agent per service desk, also.

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              Assignee:
              Unassigned
              Reporter:
              scovey Shayne Covey
              Votes:
              308 Vote for this issue
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              158 Start watching this issue

                Dates

                Created:
                Updated: