Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-6389

Customizable Agent Signatures

    XMLWordPrintable

Details

    • 483
    • 15
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Agents should have the ability to create a signature for their responses to Service Desk customers to prevent having to copy/paste or type out a signature for each response.

      There may be a use case for the ability to set these signatures per agent per service desk, also.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDSERVER-1515 Customizable Agent Signatures

          • Closed
          is cloned from

          Suggestion - JSDSERVER-1515 Customizable Agent Signatures

          • Closed
          was cloned as

          Suggestion - JSDSERVER-6390 Customizable Agent Signatures

          • Closed

          Activity

            People

              Unassigned Unassigned
              a5d5c550e9c2 John Q
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync