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  1. Jira Service Management Data Center
  2. JSDSERVER-6390

Customizable Agent Signatures

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Agents should have the ability to create a signature for their responses to Service Desk customers to prevent having to copy/paste or type out a signature for each response.

      There may be a use case for the ability to set these signatures per agent per service desk, also.

            [JSDSERVER-6390] Customizable Agent Signatures

            Sven Laanela (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Sven Laanela (Inactive) made changes -
            Link New: This issue duplicates JSDSERVER-1515 [ JSDSERVER-1515 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3205117 ] New: JAC Suggestion Workflow 3 [ 3650610 ]
            John Q made changes -
            Link New: This issue is cloned from JSDSERVER-6389 [ JSDSERVER-6389 ]
            John Q created issue -

              Unassigned Unassigned
              a5d5c550e9c2 John Q
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