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Suggestion
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Resolution: Fixed
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Update 13 Jan 2016: JIRA Service Desk now has a public REST API. See comment below.
As outlined in this answer question https://answers.atlassian.com/questions/225223/does-jira-service-desk-have-a-public-rest-api# JIRA Servicve Desk does not currently have a public REST API.
We do have internal REST resources that we use in the agent view and we plan to expand that into the "customer portal view" soon but these do not have the strong API guarantee against change. They are there to support the "dynamic browser front end".
Service Desk is of course built on top of the JIRA platform so issue creation / retrieval REST APIs are available via standard JIRA facilities.
https://docs.atlassian.com/jira/REST/latest/
As the JIRA Service Desk architect I am intrigued to learn more about about what type of REST APIs people would like and what use cases you are trying to satisfy and how they are more specific to JIRA Service Desk than the current JIRA public REST api.
Please use this improvement request on JAC (https://jira.atlassian.com/) or send me a direct email on brad.baker@atlassian.com to further discuss what you are after.
- is related to
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JSDCLOUD-1505 Comments added to issues by addons are listed as internal by default
- Closed
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JSDCLOUD-1436 Ability to set default request types
- In Progress
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JSDCLOUD-2408 REST API Goal not as ID but time in miliseconds
- Closed
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JSDSERVER-107 Create a public REST API for JIRA Service Desk
- Closed
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JSDCLOUD-1317 Ability to copy request types to another Service Management project.
- Future Consideration
- relates to
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JSDCLOUD-3359 Add public REST API to server version of JIRA Service Desk
- Closed