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  1. Jira Service Management Cloud
  2. JSDCLOUD-2408

REST API Goal not as ID but time in miliseconds

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    • Resolution: Answered
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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      I would like to have SLA Goal for ticket in REST API in miliseconds as goalTime. ID doesn't give enough info.

      Suggested SD Customfield data:

      customfield_11203: {
         completeCycles: [ ],
         ongoingCycle: {
            goalTime: *7200000*,
         startDate: 1439384898476,
         elapsedTime: 1155101524,
         breached: true,
         paused: false,
         remainingTime: -1097501524,
         breachedDate: 1439557698476
      }
      }
      

              Unassigned Unassigned
              481f24399aef Kubo Grznarik
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