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  1. Jira Service Management Data Center
  2. JSDSERVER-2408

REST API Goal not as ID but time in miliseconds

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    • Resolution: Answered
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I would like to have SLA Goal for ticket in REST API in miliseconds as goalTime. ID doesn't give enough info.

      Suggested SD Customfield data:

      customfield_11203: {
   completeCycles: [ ],
   ongoingCycle: {
      goalTime: *7200000*,
   startDate: 1439384898476,
   elapsedTime: 1155101524,
   breached: true,
   paused: false,
   remainingTime: -1097501524,
   breachedDate: 1439557698476
}
}

              Unassigned Unassigned
              481f24399aef Kubo Grznarik
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