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  1. Jira Service Management Data Center
  2. JSDSERVER-2408

REST API Goal not as ID but time in miliseconds

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    • Icon: Suggestion Suggestion
    • Resolution: Answered
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      I would like to have SLA Goal for ticket in REST API in miliseconds as goalTime. ID doesn't give enough info.

      Suggested SD Customfield data:

      customfield_11203: {
   completeCycles: [ ],
   ongoingCycle: {
      goalTime: *7200000*,
   startDate: 1439384898476,
   elapsedTime: 1155101524,
   breached: true,
   paused: false,
   remainingTime: -1097501524,
   breachedDate: 1439557698476
}
}

            [JSDSERVER-2408] REST API Goal not as ID but time in miliseconds

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011391 ] New: JAC Suggestion Workflow 3 [ 3646657 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664196 ] New: JAC Suggestion Workflow [ 3011391 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2323924 ] New: Confluence Workflow - Public Facing v4 [ 2664196 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053223 ] New: JSD Suggestion Workflow - TEMP [ 2323924 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048270 ] New: JSD Suggestion Workflow [ 2053223 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280328 ] New: JSD Suggestion Workflow - TEMP [ 2048270 ]
            jonah (Inactive) made changes -
            Description Original: I would like to have SLA Goal for ticket in REST API in miliseconds as goalTime. ID doesn't give enough info.

            Suggested SD Customfield data:
            {code:java}
            customfield_11203: {
               completeCycles: [ ],
               ongoingCycle: {
                  goalTime: *7200000*,
               startDate: 1439384898476,
               elapsedTime: 1155101524,
               breached: true,
               paused: false,
               remainingTime: -1097501524,
               breachedDate: 1439557698476
            }
            }
            {code}


            		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-2408].
              {panel}

            I would like to have SLA Goal for ticket in REST API in miliseconds as goalTime. ID doesn't give enough info.

            Suggested SD Customfield data:
            {code:java}
            customfield_11203: {
               completeCycles: [ ],
               ongoingCycle: {
                  goalTime: *7200000*,
               startDate: 1439384898476,
               elapsedTime: 1155101524,
               breached: true,
               paused: false,
               remainingTime: -1097501524,
               breachedDate: 1439557698476
            }
            }
            {code}


            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-2408 [ JSDCLOUD-2408 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 963540 ] New: JSD Suggestion Workflow [ 1280328 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]

            Kubo Grznarik added a comment -

            Thanks for info. Will follow JSD-107.

            Kubo Grznarik added a comment - Thanks for info. Will follow JSD-107 .

              Unassigned Unassigned
              481f24399aef Kubo Grznarik
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                Created:
                Updated:
                Resolved: