Changing Service Desk Customers to JIRA/Confluence Users

XMLWordPrintable

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently it is not possible to change Service Desk Customer to JIRA/Confluence users in Cloud. in JIRA server, it is possible to achieve this by adding the customers to a user group and enabling the application access for them. This feature should be available for Cloud as this is not an uncommon request.

        1. Selection_150.png
          Selection_150.png
          25 kB
        2. Selection_151.png
          Selection_151.png
          6 kB
        3. Selection_152.png
          Selection_152.png
          20 kB

            Assignee:
            Unassigned
            Reporter:
            Vincent Chin (Inactive)
            Votes:
            67 Vote for this issue
            Watchers:
            62 Start watching this issue

              Created:
              Updated:
              Resolved: