Implement a Live Chat system in Service Desk

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      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      It would be great if Service Desk had a Live Chat system where customers can directly chat with an agent. This could be done via the browser directly, or perhaps through integration with another application (eg. Hip Chat)

              Assignee:
              Unassigned
              Reporter:
              Yit Wei
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              324 Vote for this issue
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                Created:
                Updated: