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  1. Jira Service Desk Server and Data Center
  2. JSDSERVER-3438

It will be great if we have chatting feature between Customer and Agent

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    Details

    • Type: Suggestion
    • Status: Closed (View Workflow)
    • Resolution: Duplicate
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      There is a request that asking to have chat feature in Service Desk that customer can have a chat with Service Desk Agent.

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              Assignee:
              Unassigned
              Reporter:
              afajri Aulia Fajri (Inactive)
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                Dates

                Created:
                Updated:
                Resolved: