Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-3438

It will be great if we have chatting feature between Customer and Agent

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • None

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      There is a request that asking to have chat feature in Service Desk that customer can have a chat with Service Desk Agent.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-1616 Implement a Live Chat system in Service Desk

          • Closed
          is related to

          Suggestion - JSDSERVER-3438 It will be great if we have chatting feature between Customer and Agent

          • Closed

          Activity

            People

              Unassigned Unassigned
              afajri Aulia Fajri (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: