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  1. Jira Server and Data Center
  2. JRASERVER-25705

Images are not shown in email notifications

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      Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      Images are only shown if users are accessing their email using a client (e.g. their web browser) that shares the same session that they have used to log into JIRA. In the case that they are not, no image is shown.

      Steps to reproduce:

      1. Go to user1's User Profile and choose a 'Custom Image' through the Avatar picker.
      2. Perform an activity that notifies user2 via email (e.g. @mention).
      3. Ensure that you are not logged into JIRA and check user2's email inbox.
      4. BUG: Custom image picked by user1 is not shown in email notifications.

      Special note: This has reoccured in later versions of JIRA and is being worked on in JRA-41675.

        Attachments

        1. 2014-07-23 11.04.40am-edalgliesh.png
          189 kB
          Eric Dalgliesh (public name)
        2. gravatar.png
          39 kB
          Panna
        3. JIRA v6.4.PNG
          156 kB
          Sergey Spatar
        4. Screenshot.png
          170 kB
          Daniel Gwilt
        5. Screen Shot 2011-09-17 at 1.05.27 PM.png
          355 kB
          Dan Nascimbeni
        6. Selection_265.png
          37 kB
          Michal Kujalowicz
        7. test.jpg
          1 kB
          Danny Hendargo
        8. useravatar.png
          25 kB
          Panna

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              Assignee:
              rtekhov Roman Tekhov
              Reporter:
              pcherukuri Panna
              Votes:
              59 Vote for this issue
              Watchers:
              76 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: