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Details

Type: Bug
Resolution: Fixed
Priority: Medium
Fix Version/s: 6.2-OD-6
Affects Version/s: 4.4.1, 5.1, 6.0.3, 6.0.8, 6.1
Component/s: Email notifications
Labels:
- affects-cloud
- affects-server
- st10
- stl

Introduced in Version:
4.04
Bug Fix Policy:
View Atlassian Server bug fix policy

Description

NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

Images are only shown if users are accessing their email using a client (e.g. their web browser) that shares the same session that they have used to log into JIRA. In the case that they are not, no image is shown.

Steps to reproduce:

Go to user1's User Profile and choose a 'Custom Image' through the Avatar picker.
Perform an activity that notifies user2 via email (e.g. @mention).
Ensure that you are not logged into JIRA and check user2's email inbox.
BUG: Custom image picked by user1 is not shown in email notifications.

Special note: This has reoccured in later versions of JIRA and is being worked on in JRA-41675.

Attachments

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useravatar.png
25 kB
13/Aug/2013 3:21 AM
test.jpg
1 kB
22/Jul/2014 5:41 PM
Selection_265.png
37 kB
04/Dec/2013 5:04 PM
Screen Shot 2011-09-17 at 1.05.27 PM.png
355 kB
17/Sep/2011 5:06 PM
Screenshot.png
170 kB
22/Feb/2012 10:24 PM
JIRA v6.4.PNG
156 kB
02/Mar/2015 4:45 PM
gravatar.png
39 kB
13/Aug/2013 3:23 AM
2014-07-23 11.04.40am-edalgliesh.png
189 kB
23/Jul/2014 1:07 AM

Issue Links

causes

JRASERVER-37446 Inline system images from outlook replies are getting attached

Closed

has a derivative of

JRASERVER-36819 Smileys issue type icons and the padlock are still not shown in email notifications

Closed

JRASERVER-37446 Inline system images from outlook replies are getting attached

Closed

is duplicated by

JRASERVER-28456 Notification Email sent out by JIRA does not have the images rendered properly on Microsoft Outlook 2007

Closed

is related to

JRASERVER-40986 Images are not embedded inline in filter subscription emails

Gathering Impact

relates to

JRACLOUD-25705 Images are not shown in email notifications

Closed

JRASERVER-42218 Avatar images are missing in email notifications

Closed

JRASERVER-34513 Icons in email notifications are shown as file attachments in Mail.app

Closed

JDEV-24400 Loading...

JDEV-32137 Loading...

was cloned as

JRASERVER-28785 Custom avatars not shown in Activity Stream

Gathering Impact

blocked by: JDEV-24566 Loading...

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Wiki Page Loading...; Wiki Page Loading...; Wiki Page Loading...

(5 relates to, 1 was cloned as, 1 blocked by, 16 mentioned in)

Activity

People

Assignee:: Roman Tekhov (Inactive)

Reporter:: Panna (Inactive)

Votes:: 59 Vote for this issue

Watchers:: 74 Start watching this issue

Dates

Created:: 15/Sep/2011 1:12 AM

Updated:: 03/Feb/2021 11:56 PM

Resolved:: 06/Jan/2014 4:20 AM