We couldn't load all Actvitity tabs. Refresh the page to try again.
If the problem persists, contact your Jira admin.
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Uploaded image for project: 'Jira Data Center'
  1. Jira Data Center
  2. JRASERVER-22417

Adding an Attachment AND Commenting OR send an email with an attachment Should Raise Event "Issue Commented"

    • Icon: Suggestion Suggestion
    • Resolution: Obsolete
    • 7.0.0
    • || Java Version | 1.6.0_12
      || Application Server Container | Apache Tomcat/6.0.20
      || Operating System | Linux 2.6.18-128.el5
      || OS Architecture | amd64
      || JIRA Edition | enterprise
      || Installation Type | Standalone
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      Hi, some users complain that when someone adds an attachment to an issue while adding a comment at the same time (cf. screenshot), event "Issue Commented" is not raised.
      Same occurs if the user sends an email to add a comment to the issue and the email has an image in the signature (or any attachment).

      Consequently, they do not receive any notification email, whereas the comment does appear actually in the list of comments.

      Would it be possible to raise event "Issue Commented" as soon as an attachment is added along with a comment?

      Thanks.

      Workaround:
      The event that is fired in this scenario is 'Issue Updated'. Notifications can be configured for the event Issue Updated type within Notification Scheme.

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-22417

            Adding an Attachment AND Commenting OR send an email with an attachment Should Raise Event "Issue Commented"

              • Icon: Suggestion Suggestion
              • Resolution: Obsolete
              • 7.0.0
              • || Java Version | 1.6.0_12
                || Application Server Container | Apache Tomcat/6.0.20
                || Operating System | Linux 2.6.18-128.el5
                || OS Architecture | amd64
                || JIRA Edition | enterprise
                || Installation Type | Standalone
              • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

                NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

                Hi, some users complain that when someone adds an attachment to an issue while adding a comment at the same time (cf. screenshot), event "Issue Commented" is not raised.
                Same occurs if the user sends an email to add a comment to the issue and the email has an image in the signature (or any attachment).

                Consequently, they do not receive any notification email, whereas the comment does appear actually in the list of comments.

                Would it be possible to raise event "Issue Commented" as soon as an attachment is added along with a comment?

                Thanks.

                Workaround:
                The event that is fired in this scenario is 'Issue Updated'. Notifications can be configured for the event Issue Updated type within Notification Scheme.

                        Unassigned Unassigned
                        4d2ee3d8770a Bruno Chassagne
                        Votes:
                        63 Vote for this issue
                        Watchers:
                        54 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            4d2ee3d8770a Bruno Chassagne
                            Votes:
                            63 Vote for this issue
                            Watchers:
                            54 Start watching this issue

                              Created:
                              Updated:
                              Resolved: