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  1. Jira Data Center
  2. JRASERVER-33371

When attaching a file and writing a comment, JIRA triggers an 'Issue Updated' event

    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
    • None
    • None
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      When attaching a file and writing a comment through the 'Attach Files' screen, the system triggers an 'Issue Updated' event and sends only one notification, containing both actions (attachment and comment).

      It would be nice if we have these events triggered separately, the comment should fall under the 'Issue Commented' event and the file/screenshot attachment should fall under the 'Issue Updated' event. Otherwise, if a user doesn't want to get notified every time the issue is updated but want to get notified whenever a new comment is added, the user will receive nothing.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-33371

            When attaching a file and writing a comment, JIRA triggers an 'Issue Updated' event

              • Icon: Suggestion Suggestion
              • Resolution: Duplicate
              • None
              • None
              • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

                NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

                When attaching a file and writing a comment through the 'Attach Files' screen, the system triggers an 'Issue Updated' event and sends only one notification, containing both actions (attachment and comment).

                It would be nice if we have these events triggered separately, the comment should fall under the 'Issue Commented' event and the file/screenshot attachment should fall under the 'Issue Updated' event. Otherwise, if a user doesn't want to get notified every time the issue is updated but want to get notified whenever a new comment is added, the user will receive nothing.

                        Unassigned Unassigned
                        brosa Bruno Rosa
                        Votes:
                        10 Vote for this issue
                        Watchers:
                        13 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            brosa Bruno Rosa
                            Votes:
                            10 Vote for this issue
                            Watchers:
                            13 Start watching this issue

                              Created:
                              Updated:
                              Resolved: