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  1. Jira Cloud
  2. JRACLOUD-33371

When attaching a file and writing a comment, JIRA triggers an 'Issue Updated' event

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    Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      When attaching a file and writing a comment through the 'Attach Files' screen, the system triggers an 'Issue Updated' event and sends only one notification, containing both actions (attachment and comment).

      It would be nice if we have these events triggered separately, the comment should fall under the 'Issue Commented' event and the file/screenshot attachment should fall under the 'Issue Updated' event. Otherwise, if a user doesn't want to get notified every time the issue is updated but want to get notified whenever a new comment is added, the user will receive nothing.

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          duplicates

          Suggestion - JRACLOUD-22417 Adding an Attachment AND Commenting OR send an email with an attachment Should Raise Event "Issue Commented"

          • Closed
          is related to

          Suggestion - JRASERVER-33371 When attaching a file and writing a comment, JIRA triggers an 'Issue Updated' event

          • Closed
          relates to

          Suggestion - JRACLOUD-34062 Adding a comment through email containing attachments should trigger 'Issue Commented' event

          • Under Consideration

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              Unassigned Unassigned
              brosa Bruno Rosa
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                Updated:
                Resolved: