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Details

Type: Suggestion
Resolution: Unresolved
Component/s: Issue Search - Backend
Labels:

UIS:
315
Support reference count:
69
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Description

Issue Summary

In Use advanced search with Jira Query Language (JQL) document it is mentioned that

JQL has a list of reserved characters:
space (" ") + . , ; ? | * / % ^ $ # @ [ ]
If you wish to use these characters in queries, you need to:
surround them with quote-marks (you can use either single quote-marks (') or double quote-marks (")); and, if you are searching a text field and the character is on the list of reserved characters for text searches, precede them with two backslashes.

However, escaping “[” or “]” does not work. In the old bug ticket ~~JRACLOUD-25092~~ there are lot more special characters listed, most probably those ones do not work too.

Steps to Reproduce

Run a JQL query including special characters, for example
```
summary ~ "\\[change\\]"
```

Expected Results

Only issues having the text "[change]" in Summary should be displayed.

Actual Results

all issues having the word "change" in Summary are listed.

Note:

This behavior is also present for colon (":") and for dash ("-")

Workaround

Use exact phrase search: https://community.atlassian.com/t5/Jira-articles/Search-for-an-exact-phrase-with-JQL/ba-p/2131545, although this will only work when the entire string is used for the search criteria.

Attachments

Issue Links

duplicates

JRACLOUD-25092 Searching JIRA issues for special characters (in text fields) does not work, even if these characters have been properly escaped in a quick, simple or advanced (i.e. JQL) search.

Closed

is duplicated by

JRACLOUD-67019 Strange behavior with Contains operator when Text is separated from Number with an Underscore

Closed

JRACLOUD-80142 Basic search fails when custom field has the special characters

Gathering Impact

JRACLOUD-40917 Enable to search issues by special characters

Closed

JRACLOUD-62859 Escaping special characters in JQL search doesn't work

Closed

JRACLOUD-80866 Enable to search issues by two-byte special characters

Closed

is related to

JRACLOUD-83546 Issues aren't found in JQL when using a single special character in the summary

Gathering Impact

JRACLOUD-17463 Better exact-text searching

Gathering Interest

JRACLOUD-31882 Inconsistent behavior with contains operator

Gathering Interest

JSWCLOUD-23140 Enable the ability to search in Filters using the full filter name with special characters

Gathering Interest

relates to

JSWCLOUD-26249 Cannot search with Epic in the new Parent field if the Summary has a special character

Gathering Impact

was cloned as

JRACLOUD-80552 Inconsistency with a text field that contains underscore character

Closed

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

resolves: ACE-3903 Loading...

(1 is duplicated by, 4 is related to, 1 relates to, 1 was cloned as, 19 mentioned in, 1 resolves)

Activity

People

Assignee:: Unassigned

Reporter:: Gabor F. (Inactive)

Votes:: 141 Vote for this issue

Watchers:: 112 Start watching this issue

Dates

Due:: 12/Jun/2023

Created:: 18/Jan/2021 12:53 PM

Updated:: Yesterday 2:02 AM