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Type:
Bug
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Resolution: Unresolved
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Priority:
Medium
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Component/s: Work Item - Hierarchy and Parenting
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17
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Severity 3 - Minor
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8
Re-opening of the Bug (16 July 2026)
Additional Affected Characters (not covered by fix)
- Ampersand (&) — searching "Website&Redesign" in Parent field returns no results
- Hyphen in certain patterns — e.g. "FY26-Q4" still fails depending on approach
Additional Steps to Reproduce (Ampersand)
- Create an Epic/parent with "&" in the summary, e.g. "Website&Redesign Testing"
- Go to a Story/child issue
- Click Add parent
- Search for "Website&Redesign"
- No results returned
Workaround
- Search by issue key directly (e.g. PKey-123))
- Search using a keyword that avoids the special character (e.g. "Website")
Issue Summary
Unable to search certain Epic summary in the Parent field if the Epic's Summary has a special character like "-"(hyphen) or () parenthesis or any special character
Steps to Reproduce
- Create Epic and include "-" or any special character in the summary. For example "Test - Epic"
- Try searching with Epic summary in the Parent field of Task or Story
- Parent field does not match special character - in the search and does not show any matches.
Expected Results
- Should be able to find the Epic summary with "-" in the Parent field
Actual Results
- The Parent field does not match the text if - is added into it.
Workaround
- Remove the special character from Epic's summary
- Use the issue key instead to search
- is related to
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JRACLOUD-81654 Cannot search Epic in Epic Link field if the Summary has a special character
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- Closed
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JRACLOUD-83546 Issues aren't found in JQL when using a single special character in the summary
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- Closed
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JRACLOUD-92236 auto-complete for parent field does not work well.
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- Closed
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JRACLOUD-75866 Searching JIRA issues for special characters (in text fields) does not work
- Future Consideration
- is resolved by
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JPO-38802 Loading...
(2 mentioned in)