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  1. Jira Platform Cloud
  2. JRACLOUD-92257

Cannot search with Epic in the new Parent field if the Summary has a special character

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      Issue Summary

      Unable to search certain Epic summary in the Parent field if the Epic's Summary has a special character like "-"(hyphen) or () parenthesis or any special character

      Steps to Reproduce

      1. Create Epic and include "-" or any special character in the summary. For example "Test - Epic"
      2. Try searching with Epic summary in the Parent field of Task or Story
      3. Parent field does not match special character - in the search and does not show any matches.

      Expected Results

      • Should be able to find the Epic summary with "-" in the Parent field

      Actual Results

      • The Parent field does not match the text if - is added into it.

      Workaround

      1. Remove the special character from Epic's summary
      2. Use the issue key instead to search

        1. SearchWith-Hyphen.png
          SearchWith-Hyphen.png
          123 kB
        2. SearchWithText.png
          SearchWithText.png
          105 kB

            [JRACLOUD-92257] Cannot search with Epic in the new Parent field if the Summary has a special character

            Drew Zhu added a comment -

            Hey everyone there ,
            This is drew from the dev team here, our latest fixes led to further regressions on this ticket: https://jira.atlassian.com/browse/JSWCLOUD-26572. We've chosen to revert and reassess the solution. Updates will be provided throughout this process. Thank you for your patience.

            Regards
            Drew

            Drew Zhu added a comment - Hey everyone there , This is drew from the dev team here, our latest fixes led to further regressions on this ticket: https://jira.atlassian.com/browse/JSWCLOUD-26572 . We've chosen to revert and reassess the solution. Updates will be provided throughout this process. Thank you for your patience. Regards Drew

            Stefan Draber added a comment -

            True, the minus-character isn't working, although I'm pretty sure it worked yesterday when I was testing if it's already fixed. 

            Stefan Draber added a comment - True, the minus-character isn't working, although I'm pretty sure it worked yesterday when I was testing if it's already fixed. 

            Stephane G. added a comment -

            Hi Drew,

            It works for most of special chars now (not tested all) but still an issue with "-" (minus).
            It works until you enter the minus, nothing displays then.

             

            Br,
            Stef

             

             

            Stephane G. added a comment - Hi Drew, It works for most of special chars now (not tested all) but still an issue with "-" (minus). It works until you enter the minus, nothing displays then.   Br, Stef    

            Drew Zhu added a comment -

            Hey there
            This is Drew from the engineering team. We are implementing a fix for this bug, with an anticipated completion date of 28/03/2024.

            Thank you for your patience

            Drew Zhu added a comment - Hey there This is Drew from the engineering team. We are implementing a fix for this bug, with an anticipated completion date of 28/03/2024. Thank you for your patience

              1470b7239af3 Drew Zhu
              4fecbf22abe3 Meghna Shah
              Affected customers:
              9 This affects my team
              Watchers:
              14 Start watching this issue

                Created:
                Updated: