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It looks like that, if a word contains a Text separated from a Number with an Underscore, searching for that specific Text does not work.

Searching with a Text not separated from a Number with an Underscore, however, works.

blocks

JRASERVER-41724 Strange behaviors of Contains ( ~ ) operator when searching for Text blocks

JRACLOUD-31882 Inconsistent behavior with contains operator

duplicates

JRACLOUD-75866 Searching JIRA issues for special characters (in text fields) does not work

is detailed by

JRACLOUD-6218 Allow searching for part of a word (prefix / substring searches)

is related to

JRACLOUD-78115 Searching for text containing underscore (_) in Quick Search does not return any suggestion

JRACLOUD-31882 Inconsistent behavior with contains operator

relates to

JRACLOUD-69172 JQL contains search for a word with hyphen (-) provides incorrect results

JRACLOUD-69483 Searching for texts with a space before a hyphen does not work

JRASERVER-67115 Searching with Text containing multiple Underscores or Period didn't return any results

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(1 is related to, 3 relates to, 7 mentioned in)