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  1. Jira Data Center
  2. JRASERVER-67115

Searching with Text containing multiple Underscores or Period didn't return any results

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low (View bug fix roadmap)
    • None
    • 7.2.7, 7.3.8, 7.7.0, 8.3.2
    • JQL
    • 7.02
    • 24
    • Severity 2 - Major
    • 6
    • Hide
      Atlassian Update – 28 September 2020

      Hi everyone,

      We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future, i.e. in next 6 months.
      Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. You can learn more about this by reading our Bug Fixing Policy.

      To see what the Jira team is currently working on and has recently delivered see the following dashboards:

      We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
      Atlassian will keep the issue open and continue to watch this issue for the further updates.

      Thank you,
      Grażyna Kaszkur
      Product manager, Jira Server and Data Center

      Show
      Atlassian Update – 28 September 2020 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future, i.e. in next 6 months. Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. You can learn more about this by reading our Bug Fixing Policy . To see what the Jira team is currently working on and has recently delivered see the following dashboards: Jira Server and Data Center: Recently resolved issues Jira Server and Data Center: Current work and future plans Jira Server and Data Center: Bug Fix Board We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will keep the issue open and continue to watch this issue for the further updates. Thank you, Grażyna Kaszkur Product manager, Jira Server and Data Center

      Summary

      Searching with Text containing multiple Underscores didn't return any results.
      This is not related to custom fields, the same behavior is seen in Summary field as well.

      Steps to Reproduce

      1. Create an issue with Summary: Aaa_Bbb66_Ccc_Ddd_123.
      2. Search issue by Summary.

      Testing

      Search string Result
      aaa
      bbb66
      ccc
      ddd
      123
      aaa_
      aaa_bbb
      aaa_bbb_
      aaa_bbb_ccc
      aaa_bbb_ccc_
      aaa_bbb_ccc_ddd
      aaa_bbb_ccc_ddd_
      aaa_bbb_ccc_ddd_123
      bbb_ccc
      ccc_ddd

      Conclusion

      The search seems to be valid until the third underscore only. Also words mixed with letters and numbers searches doesn't work properly.

      [Update: 18 April 2018]

      It seems that period "." also having the same issue as underscore "_".

            Loading...
            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Data Center'
            1. Jira Data Center
            2. JRASERVER-67115

            Searching with Text containing multiple Underscores or Period didn't return any results

            XMLWordPrintable

              • Icon: Bug Bug
              • Resolution: Unresolved
              • Icon: Low Low
              • None
              • 7.2.7, 7.3.8, 7.7.0, 8.3.2
              • JQL
              • 7.02
              • 24
              • Severity 2 - Major
              • 6
              • Hide
                Atlassian Update – 28 September 2020

                Hi everyone,

                We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future, i.e. in next 6 months.
                Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. You can learn more about this by reading our Bug Fixing Policy.

                To see what the Jira team is currently working on and has recently delivered see the following dashboards:

                We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication.
                Atlassian will keep the issue open and continue to watch this issue for the further updates.

                Thank you,
                Grażyna Kaszkur
                Product manager, Jira Server and Data Center

                Show
                Atlassian Update – 28 September 2020 Hi everyone, We have recently reviewed this issue and the overall interest in the problem. As the issue hasn't collect votes, watchers, comments, or support cases from many customers during its lifetime, it's very low on our priority list, and will not be fixed in the foreseeable future, i.e. in next 6 months. Although we're aware the issue is still important to those of you who were involved in the conversations around it, we want to be clear in managing your expectations. The Jira team is focusing on issues that have broad impact and high value, reflected by the number of comments, votes, support cases, and customers interested. You can learn more about this by reading our Bug Fixing Policy . To see what the Jira team is currently working on and has recently delivered see the following dashboards: Jira Server and Data Center: Recently resolved issues Jira Server and Data Center: Current work and future plans Jira Server and Data Center: Bug Fix Board We understand how disappointing this decision may be, but we hope you'll appreciate our transparent approach and communication. Atlassian will keep the issue open and continue to watch this issue for the further updates. Thank you, Grażyna Kaszkur Product manager, Jira Server and Data Center

                Summary

                Searching with Text containing multiple Underscores didn't return any results.
                This is not related to custom fields, the same behavior is seen in Summary field as well.

                Steps to Reproduce

                1. Create an issue with Summary: Aaa_Bbb66_Ccc_Ddd_123.
                2. Search issue by Summary.

                Testing

                Search string Result
                aaa
                bbb66
                ccc
                ddd
                123
                aaa_
                aaa_bbb
                aaa_bbb_
                aaa_bbb_ccc
                aaa_bbb_ccc_
                aaa_bbb_ccc_ddd
                aaa_bbb_ccc_ddd_
                aaa_bbb_ccc_ddd_123
                bbb_ccc
                ccc_ddd

                Conclusion

                The search seems to be valid until the third underscore only. Also words mixed with letters and numbers searches doesn't work properly.

                [Update: 18 April 2018]

                It seems that period "." also having the same issue as underscore "_".

                        Unassigned Unassigned
                        bkek Benz Kek (Inactive)
                        Votes:
                        43 Vote for this issue
                        Watchers:
                        44 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            bkek Benz Kek (Inactive)
                            Affected customers:
                            43 This affects my team
                            Watchers:
                            44 Start watching this issue

                              Created:
                              Updated: