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  1. Jira Platform Cloud
  2. JRACLOUD-71900

Images are too big when using the new and old issue view

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Issue - View
    • None

      Atlassian Update—26 May 2020

      Today we have started rolling out a change that will allow you to resize images in the description and comment editor of the new issue view.

      We will be incrementally rolling this out to users and expect all users to have access to this feature by early next week (Monday 1 June).

      In addition to image resize there are other editor features bundled in this update including the ability to add status lozenges and dates, the ability to resize table columns, and the ability to add/remove rows and columns to tables by hovering and clicking the + or x that appears.

      Summary

      When attaching an image using the new issue view, it's not possible to resize and the image gets too big.

      Steps to Reproduce

      1. Open a ticket on a board.
      2. Attach an image in a comment.

      Expected Results

      It will show a thumbnail the same as the old view.

      Actual Results

      The image gets big, making the history complicated to read since the image fills a great part of the comment.

      Here you can see how it looks when an image was attached using the new view and the old view.

       

      Workaround

      Disable the new issue view by going to your profile > Jira Labs and then open the ticket through Issues and Filters and not in the board.

              pkuo Peggy
              adaluz Angélica Luz
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                Created:
                Updated:
                Resolved: