Details
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Bug
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Resolution: Timed out
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Medium
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12
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Severity 2 - Major
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1
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Description
Summary
I imported the attached CSV file (which contains a single issue with a 3hr 30min original estimate) using Issues -> Import Issues from CSV, and the new issue had an original estimate of 3 hours (see screenshot).
I imported the file using [Administration] -> System -> External System Import and the new issue had the correct original estimate of 3 hours 30 minutes.
I assumed the behaviour of both CSV importers would be identical.
Basically there is a difference between the 2 importer and the value of the time fields are not correctly imported by issues > Import from CSV.
Steps to Replicate
- Create a new Agile project. Make sure that the Time Estimate field is added to the right screen and project.
- Import using Issues -> Import Issues from CSV. Resulting ticket is refered as Ticket A.
- Import the file using [Administration] -> System -> External System Import. Resulting ticket is refered as Ticket B.
Expected Result
The Remaining and Original Estimate field is showing different value. Ticket B is showing correct value while Ticket A is showing wrong value.
Using Issue External Import
Using Administrator External System Import
The correct time estimate value is 3 hours and 30 minutes.
Current Result
The Remaining and Original Estimate field is showing same value for both Ticket A and B.
Note
There are no error logs from Jira log during the import for both tickets. I've included test.csv for testing/replication purposes.
Attachments
Issue Links
- is duplicated by
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JRASERVER-45622 CSV Import from Issues is unreliable
- Closed
- is related to
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JRACLOUD-68578 Original Estimate CSV values less than 1h will not import from issues import when time tracking set to Hours
- Closed
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JRACLOUD-81952 Time spent and and Total time spent field adds up during CSV import
- Gathering Impact
- relates to
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JRACLOUD-81938 When importing issues from CSV, Original Estimate is imported as minutes instead of hours
- Gathering Impact
- was cloned as
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JRASERVER-45622 CSV Import from Issues is unreliable
- Closed
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JIM-1638 Loading...
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JIM-1689 Loading...