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  1. Jira Cloud
  2. JRACLOUD-63917

3-legged OAuth Authentication for IMAP support



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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.


      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Several cloud-based mail providers, chiefly Google and Microsoft, have announced plans to end support for basic authentication for IMAP. Jira needs to be able to support these providers over a modern authentication protocol such as OAuth.

      Google has paused their plans to shut off OAuth due to COVID-related impacts on organizations, and will give 12 months advance notice when they set a new timeline.

      Jira Cloud also now supports OAuth for Microsoft accounts per JRACLOUD-73240. Jira Service Management now supports OAuth for Google and Microsoft per JRACLOUD-72590. The remaining ask here is for OAuth with Google/Gmail and the primary Jira mail handler.


      Atlassian Update - 19 DECEMBER 2022

      Hello Everyone,

      We would like to announce the 100% rollout of OAuth for Gmail functionality for JSW and JWM. Jira admins can now either configure a new or update an existing Gmail based incoming mail server with Google OAuth. For more information, please click here.

      Thanks and regards,
      Arjoon Som
      Sr. PM, Jira Cloud




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              dc7c78296a7c Arjoon Som
              acardino Anna Cardino (Inactive)
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              65 Start watching this issue