Uploaded image for project: 'Jira Cloud (including JIRA Core)'
  1. Jira Cloud (including JIRA Core)
  2. JRACLOUD-73240

Add support for Office 365 Modern Authentication in Jira

    XMLWordPrintable

    Details

    • Feedback Policy:

      Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Description

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Problem Definition

      Office 365 is planning to discontinue support for basic auth on services like POP and IMAP on October 13, 2020. As of today, basic auth (username and password) via IMAP/POP is the only way to make Jira able to use an Office 365 mailbox for receiving email. More details about the upcoming changes to Microsoft's products can be found in https://developer.microsoft.com/en-us/office/blogs/end-of-support-for-basic-authentication-access-to-exchange-online-apis-for-office-365-customers/

      Suggested Solution

      Implement some other method of allowing Jira to authenticate to an office 365 mailbox, such as OAuth2.

      Why this is important

      Without this feature, regular office 365 accounts won't permit applications like Jira to connect to them. It seems that the ProPlus accounts might still permit this after the set date, however it seems clear that improving security is the goal of this forced change, and perhaps it would benefit Jira to follow suit.

      Workaround

      None currently, if one should become available this will be updated to reflect that state.

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              Unassigned
              Reporter:
              aheinzer Andrew Heinzer
              Votes:
              4 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated: